The Complete Guide to Skincare Expiry Dates, Shelf Life and Storage
Most skincare products do expire - and how you store them directly affects how long they remain safe and effective. This guide covers everything you need to know: how to read expiry dates and period after opening symbols, what causes products to degrade, how to store skincare correctly, whether a skincare fridge is actually worth it, how to tell when a product has gone off, and specific storage guidance for key INKEY products including the 15% Vitamin C + EGF Serum (£15), our Starter Retinol Serum (£12) and Advanced 0.2% Retinal Serum (£15), and the Oat Cleansing Balm (£15). If you are building or refining your routine, the Complete Skincare Guide covers the full picture.
Do Skincare Products Expire? Expiry Dates, Shelf Life and the PAO Symbol Explained
The short answer is yes - skincare products expire, and they do so in two distinct ways. The first is a safety concern: once a product’s preservative system has broken down, bacteria and mould can take hold, making the formula unsafe to use. The second is an efficacy concern: active ingredients degrade over time, meaning a product that was once delivering real results may gradually become little more than an inert cream or serum. Both matter, but for different reasons.
Understanding the difference between an unopened shelf life and an opened shelf life is the foundation of everything else in this guide. Most skincare products - including INKEY formulas - have an unopened shelf life of up to 36 months from their production date. That means a product sitting sealed in a drawer is not deteriorating rapidly. However, once you open a product and expose the formula to air, light, and finger contact, the clock starts ticking in a meaningful way. Most INKEY products are advised to be used within 6 months of opening, though this varies by product type and formulation.
Reading the PAO symbol. The small open jar icon printed on the back of most skincare packaging is the Period After Opening (PAO) symbol. The number inside or beside it - for example, “6M” or “12M” - tells you how many months the product remains safe and effective to use after you first open it. This is a legal requirement under UK and EU cosmetics regulations for any product with a shelf life of over 30 months. The PAO symbol is your primary guide to opened shelf life, and it is more useful in practice than any vague rule of thumb.
The best-before (BBE/Exp) date. For products with a shelf life of fewer than 30 months, UK and EU regulations require a best-before date, shown with an egg timer symbol or the abbreviation “BBE” or “Exp” followed by a date. In practice, very few skincare products carry this label because most are formulated to last longer than 30 months unopened. If you see this on a skincare product, treat it seriously - it means the formula is particularly time-sensitive even before opening.
As CosmeticsInfo.org explains, in Europe products with a lifespan longer than 30 months must carry the PAO symbol, while those with a shorter lifespan must show the BBE date. The system is designed to ensure that consumers always have a meaningful time reference - one way or another.
It is also worth noting that in the US, the FDA confirms there are no laws requiring cosmetics to carry expiration dates or specific shelf life information on their labels. However, manufacturers are still legally responsible for ensuring their products are safe. Drug-classified products such as sunscreens are an exception and must carry expiration dates. This distinction matters if you are shopping for products across both markets.
Batch codes. If you cannot find a PAO symbol or are unsure of when you opened a product, check the base of the packaging for a batch code. INKEY products carry a batch code that can be traced back to the production date - contact askINKEY with this code if you need to verify when a product was made.
The key takeaway for buying habits. Avoid bulk buying products far in advance. A serum that sits unopened for 18 months before you crack the seal has a shorter effective window than one you open promptly. Only open a new product when you are ready to use it consistently. That said, if a product genuinely shows no signs of change and is only just past its PAO date, it may still be safe for most people - though the efficacy of its active ingredients will have declined. For anything showing visible changes in colour, smell, or texture, discard it regardless of the date. Before introducing any new product to your routine, it is always worth doing a patch test first.
Understanding what these symbols mean is only half the picture. The other half is understanding what causes products to degrade in the first place - which is where the real power of informed storage begins.
What Actually Causes Skincare Products to Degrade Faster
Shelf life is not an arbitrary number chosen by manufacturers. It is determined by testing how formulas behave under real conditions - and several variables have a significant impact on how quickly a product degrades after opening. Understanding these factors helps you make smarter decisions not just about storage, but about how you use your products day to day.
Water content and formula type. One of the most important variables is whether a product contains water. Water-based formulas - serums, toners, gel moisturisers - provide an environment where bacteria and mould can grow, which is why their preservative systems carry so much weight. Anhydrous (water-free) formulas like balms and facial oils are generally more resistant to microbial contamination, because without water, bacteria simply cannot thrive in the same way. Emulsions - products that combine water and oil, such as many creams and lotions - sit somewhere in between. They can separate over time as the bond between water and oil phases weakens, resulting in a formula that looks and feels different from when it was new.
Preservative breakdown. Every product that contains water relies on a preservative system to keep it safe after opening. These preservative systems are rigorously tested, but they are not permanent. Over time, even well-formulated preservatives degrade - this is one of the core reasons PAO timelines exist. One of the fastest ways to accelerate this breakdown is to introduce bacteria from your hands by dipping fingers directly into a jar. That single habit can dramatically shorten the life of an otherwise well-formulated product. As the FDA notes, exposure to moisture, temperature changes, and direct finger contact are among the most common factors that shorten cosmetic shelf life.
Active ingredient sensitivity. Not all ingredients age equally. Some are highly stable when stored correctly; others begin to degrade within weeks of exposure to the wrong conditions. Here is how the most common active ingredients behave:
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Vitamin C: One of the most oxidation-sensitive ingredients in skincare. Once exposed to air and light, pure Vitamin C (L-Ascorbic Acid) begins to oxidise and can turn yellow or brown, losing both its potency and its safety profile. More stable forms, such as Ascorbyl Glucoside - used in our 15% Vitamin C + EGF Serum (£15) - are significantly more resistant to oxidation. Even so, correct storage still matters. Keep away from direct sunlight, store at room temperature, and ensure the lid is closed tightly after every use.
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Retinoids: Highly sensitive to both light and air. UV exposure and oxygen cause retinoids to break down, reducing their efficacy - often before you reach the PAO date. INKEY’s retinoid range uses encapsulated delivery systems designed for stability, but that stability still depends on you keeping the product tightly sealed and stored away from sunlight and humidity. Never store retinoid products in the bathroom. If you are new to retinoids, our Starter Retinol Serum (£12) is formulated with a slow-release Dual-Retinoid complex and barrier-boosting ingredients, designed to be gentle while still needing correct storage. For experienced retinoid users, the Advanced 0.2% Retinal Serum (£15) contains 0.2% encapsulated Retinal - a more potent form that works up to 11x faster than standard retinol and is equally sensitive to light and air. For guidance on which to choose, see our Retinol vs Retinal guide.
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AHAs and BHAs: Relatively stable when handled correctly, but extended exposure to heat and UV light can degrade their exfoliating activity over time.
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Peptides and Hyaluronic Acid: Generally stable ingredients, but extreme heat or freezing can affect their integrity and the overall texture of the formula.
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Eye creams: As both the FDA and CosmeticsInfo.org confirm, eye-area products tend to have a shorter effective shelf life than other products because they are particularly susceptible to microbial contamination during use. Applying eye cream with your fingertip brings it into contact with one of the most bacteria-rich surfaces in your routine. Apply the Caffeine Eye Cream (£10) with clean fingertips only and keep the packaging clean between uses.
Packaging design. This is an often-overlooked factor, but packaging has a direct impact on how long a formula stays viable. Airless pump dispensers and opaque bottles protect formulas from both oxygen and light exposure. Jar or pot packaging, by contrast, exposes the product to air and finger contact every single time it is opened - and this accumulates with daily use. The format of a product is never an accident; it reflects what the formula inside needs in order to stay stable. The Oat Cleansing Balm comes in a tube format for precisely this reason - for more detail on the hygiene difference between tube and pot formats, see this guide.
Heat, humidity, and light. Environmental exposure is one of the most consistent and damaging factors across almost every formula type. Heat accelerates both chemical breakdown and microbial growth. Humidity creates the moisture that bacteria need to proliferate. UV light directly degrades photosensitive ingredients like Vitamin C and retinoids. A bathroom shelf above a hot shower combines all three of these hazards simultaneously - making it one of the worst possible places to store most skincare products.
Over time, preservatives can break down, allowing bacteria and fungi to grow… Temperature changes and exposure to sunlight and air can cause changes in colour and texture and may cause the products to smell. - U.S. Food and Drug Administration, Shelf Life and Expiration Dating of Cosmetics
Now that you understand the forces working against your products, the logical next step is a practical one - what can you actively do to protect them?
How to Store Skincare Products Correctly to Maximise Shelf Life
Good skincare storage is not complicated. It comes down to a handful of consistent habits that, once formed, become second nature. The products themselves do the heavy lifting; your job is to give them the conditions they need to do it for as long as possible.
The ideal environment. For the vast majority of skincare products, the ideal storage conditions are cool, dry, and dark. Room temperature - broadly 15-25°C - is the general recommendation unless a product specifies otherwise. That means away from radiators, away from sunlit windowsills, and away from any heat source that creates temperature fluctuations. Consistent temperature is particularly important: products exposed to repeated cycles of heating and cooling are more likely to separate, change in texture, or degrade their active ingredients faster than those kept at a stable temperature.
The bathroom problem. The bathroom is where most people keep their skincare, and it is often the worst possible environment for it. Steam from hot showers raises humidity significantly. Temperatures spike and then cool rapidly. In bathrooms without windows, trapped heat and moisture can linger for hours. If your only option is bathroom storage, keep products in a closed cabinet that is positioned away from the shower and well above floor level. Avoid leaving products on the rim of the bath or on a shelf directly above a radiator. The goal is to get as close to cool and dry as bathroom conditions will allow.
Light exposure. UV light is a direct threat to photosensitive ingredients. Products containing Vitamin C, retinoids, and certain peptide complexes should be stored in drawers or closed cabinets rather than on open shelving where daylight reaches them. Opaque packaging provides a layer of protection, but it is not a substitute for keeping the product in a genuinely dark location between uses.
Lids, caps, and seals. Every time you leave a product open or loosely capped, you are exposing the formula to air. For oxidation-sensitive products like our Starter Retinol Serum and Advanced 0.2% Retinal Serum, as well as the 15% Vitamin C + EGF Serum, this can meaningfully shorten the effective life of the formula. Make closing the cap tightly after every use a non-negotiable part of your routine. Pump and airless dispenser formats provide built-in protection between uses; jar and pot formats require you to be more deliberate about sealing them.
Hygiene at the point of application. Apply products with clean hands - always. Avoid touching the pump head or tube opening with your fingers where possible. For any jar-format product, consider dispensing with a clean spatula rather than dipping fingers directly. This single habit has a compounding protective effect on the preservative system and, by extension, on the full shelf life of the product.
Here are the core storage rules summarised:
- Store in a cool, dry place at 15-25°C away from direct sunlight
- Avoid the bathroom shelf - especially above a hot shower
- Close lids and caps tightly after every single use
- Apply with clean hands; use a spatula for jar formats
- Never add water to a product to extend it - this disrupts the preservative system and introduces bacteria
- Only open a new product when you are ready to use it consistently
On adding water to products. It bears particular emphasis: never dilute a product with water to make it last longer or apply more easily. This is especially relevant for balm-format cleansers like the Oat Cleansing Balm (£15). Adding water directly to the tube introduces bacteria and disrupts the formula’s balance - if you need to emulsify the balm for application, do so externally on clean, slightly damp palms rather than inside the packaging. How much product you are applying per use also affects how long a product lasts in practical terms - for guidance on application amounts, see this guide.
For readers building or refining a full skincare routine, the Complete Skincare Guide and the Complete Skincare Concerns Guide both provide ingredient-led guidance that sits alongside the storage principles covered here.
Cool, dry, and dark covers the basics - but one specific question divides opinion far more than any other in the world of skincare storage. Is a skincare fridge actually worth it?
The Skincare Fridge Debate: What Belongs in the Fridge and What Doesn’t
“Skincare fridge” is one of the most searched terms in skincare - and for good reason. The idea is appealing: a dedicated mini fridge for your serums and eye creams, keeping them cool, extending their life, and making application feel more luxurious. The reality is more nuanced. A skincare fridge can be genuinely useful for specific products, actively harmful for others, and unnecessary for many. Here is a clear, honest breakdown.
What refrigeration actually does. Cool temperatures slow the rate of bacterial growth, reduce the speed of oxidation in sensitive formulas, and can extend the effective life of certain opened products. The cool temperature also feels pleasant on application, particularly for products targeting puffiness or redness around the eye area. These are real benefits - but they apply selectively, not universally.
Products that can genuinely benefit from refrigeration:
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Vitamin C serums - Refrigeration slows oxidation, which is the primary threat to Vitamin C stability. Our 15% Vitamin C + EGF Serum (£15) uses Ascorbyl Glucoside, a more stable form of Vitamin C that does not require refrigeration. However, if you live in a warm climate or tend to keep a product open for longer periods, refrigeration can provide a useful additional layer of protection against oxidation.
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Eye creams - A chilled eye cream can deliver an enhanced de-puffing effect on application. The Caffeine Eye Cream (£10) can be stored in the fridge for 30 minutes before use for a cooling effect that supports the caffeine ingredient’s action on fluid retention and puffiness. The AAD notes that eye-area products are particularly susceptible to contamination, so keeping them cool and clean is doubly worthwhile.
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Sheet masks - These benefit from being used chilled. The cool application adds a soothing, anti-inflammatory effect.
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Hydrating mists and toners - Most water-based toners tolerate refrigeration well and feel genuinely refreshing when applied cold.
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Oxidation-sensitive serums in warm climates - Any serum containing Vitamin C, retinoids, or other unstable actives may benefit from refrigeration if the ambient temperature regularly exceeds 25°C.
Products that should not be refrigerated:
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Clay masks and exfoliating treatments - Cold temperatures cause clay to dry out and can cause formulas to crack or separate. These are best stored at room temperature.
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Balm-format cleansers - The Oat Cleansing Balm (£15) is a balm-format product. Cold temperatures will cause balms and oils to solidify or become difficult to dispense. Repeated cycles of chilling and warming can also destabilise the formula. Store at room temperature.
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Rich creams and oil-heavy emulsions - Many cream formulas are not designed to withstand cold temperatures. Chilling can cause the emulsion to separate, alter the texture, or affect how the product spreads and absorbs. The Omega Water Cream (£11) is an oil-free, water-based moisturiser that tolerates mild refrigeration better than oil-heavy formulas, but refrigeration is not necessary for its efficacy and is not recommended.
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Retinoid serums - Despite being light- and air-sensitive, retinoid serums should not be routinely refrigerated. The issue for retinoids is not temperature per se, but light and air exposure. Repeated cold-to-warm temperature cycling can affect formula stability over time. Store the Starter Retinol Serum and Advanced 0.2% Retinal Serumin a cool, dark drawer or cabinet at room temperature - not in the fridge.
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Products in airless pump formats - Extreme cold can affect the mechanism of airless pumps, making them harder to use and potentially damaging the dispenser.
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Sunscreen - Cold can affect sunscreen formulas. Store at room temperature.
As CosmeticsInfo.org advises, the principle is to avoid extremes of temperature in either direction. A skincare fridge set to a cool but not freezing temperature - broadly 10-15°C - is appropriate for the products that benefit from it. A standard food fridge set at 4°C is generally too cold for most skincare formulas.
The honest verdict. A skincare fridge is not essential for effective skincare. The majority of the benefits it provides can be achieved through good general storage habits - cool, dark, away from humidity. If you live in a consistently warm climate, use highly oxidation-sensitive actives regularly, and want the cooling benefit on eye creams, a skincare fridge can be a considered and practical investment for those specific products. It is not the game-changer it is sometimes presented as, and purchasing one should not take priority over applying the basic storage principles covered in the previous section.
Knowing how to store products correctly is one side of the equation. The other is knowing when a product is no longer suitable to use - whether through poor storage, extended time, or simply reaching the end of its useful life.
How to Tell if a Skincare Product Has Gone Off
The question of whether a product has gone off is one many people find themselves asking while standing in front of a bathroom cabinet holding something they are not sure about. The guidance here is practical and direct.
Changes in colour. A significant shift in colour is one of the clearest indicators that a formula has degraded. Vitamin C serums are a particularly telling example - a serum that has turned dark yellow, orange, or brown has likely oxidised substantially, and both its efficacy and its safety profile are compromised. A moisturiser or serum that was once white or off-white and has become noticeably yellow or developed uneven discolouration should be discarded. Retinoid serums - including the Starter Retinol Serum and Advanced 0.2% Retinal Serum - are naturally yellow due to the retinoid molecules themselves; this is expected and does not indicate degradation. However, a marked darkening or change from the original colour is a signal worth acting on. Slight natural variation in shade between batches is normal; a marked change within the same product is not.
Changes in smell. All INKEY products are fragrance-free. If you notice a smell that was not there before - something rancid, sour, or simply “off” - this is a clear sign of bacterial contamination or chemical breakdown. Even products that were previously neutral in scent will develop an identifiable odour when the formula has degraded. Trust your nose.
Changes in texture. Gritty, lumpy, excessively watery, or separated textures all indicate formula breakdown. A balm that has become grainy or unusually waxy, a gel that has split into layers, or a serum that has become noticeably thicker or thinner than when you first opened it - these are signs the product is no longer in its intended state. Separation in an emulsion (visible oil floating on top of a cream) is a particularly clear indicator.
Packaging integrity. If the packaging itself looks warped, swollen, cracked, or otherwise compromised, the product inside should be discarded regardless of any other signs. This is particularly relevant for pump or aerosol products where the seal is integral to keeping the formula stable.
Skin reactions. If a product that you have been using without issue suddenly causes stinging, redness, or a breakout, this may indicate the formula has degraded and is no longer safe. Discontinue use immediately and, if the reaction is persistent, consult a healthcare professional. For guidance on how to introduce new products safely, see our patch test guide.
The eye area. Products used around the eyes should be treated with greater caution. As both the AAD and CosmeticsInfo.org note, eye-area cosmetics are more susceptible to microbial contamination and tend to have a shorter effective shelf life. The Caffeine Eye Cream (£10) should be applied only with clean fingertips and replaced within the PAO period shown on the packaging.
Can you use a product past its PAO date? This is worth addressing directly. A product that is only slightly past its PAO date and shows absolutely no visible, olfactory, or textural signs of change may still be safe for most people. The active ingredients, however, will have declined in efficacy - you may not be getting the results you expect. Anything showing signs of change - regardless of whether the PAO date has been reached - should be discarded. As CosmeticsInfo.org puts it plainly in its consumer guidance: when in doubt, throw it out.
With a clear sense of what to look for, the most useful next step is applying these principles directly to the products you are actually using.
Your INKEY Product Storage Guide: Category by Category
This section brings together everything covered above into practical, product-specific guidance. Use it as a reference whenever you are unsure about a particular product in your routine.
General rule for all INKEY products. The unopened shelf life is up to 36 months. Once opened, use within the period shown by the PAO symbol on the packaging - typically 6 to 12 months depending on the formula. If you are unsure of a product’s production date, check the batch code on the base of the packaging and contact askINKEY for clarification. For guidance on how much to apply per use - which also affects how long a product lasts - see this guide.
Vitamin C Serums - Cool, Dark, Tightly Sealed
Vitamin C is one of the most light- and air-sensitive ingredients in skincare. Even in its more stable forms, correct storage is essential.
15% Vitamin C + EGF Serum - £15
This formula uses Ascorbyl Glucoside, a stable derivative of Vitamin C that is significantly more resistant to oxidation than pure L-Ascorbic Acid. Store in a cool, dry place at 15-25°C, away from direct sunlight. No refrigeration is required, but refrigeration can provide additional protection if you live in a warm climate or have had the product open for an extended period. A natural, very slight yellow colour in the formula is normal; significant darkening or browning is a sign of oxidation and the product should be discarded. Use within 6 months of opening as indicated by the PAO symbol. Seal tightly after every use.
Retinoids - Sealed, Dark, Room Temperature - Never in the Bathroom
Retinoids are degraded by both light and air. Storage discipline matters more for retinoids than for almost any other ingredient category. Both INKEY retinoid products use encapsulated delivery systems for stability - but no formula can compensate for consistently poor storage conditions.
Starter Retinol Serum - £12
The right starting point for retinol beginners and sensitive skin types. Powered by a slow-release Dual-Retinoid complex, this formula is engineered to be gentle - but it still needs careful storage. Keep the cap tightly closed after every use. Store in a drawer or closed cabinet away from sunlight and away from bathroom humidity. The natural yellow colour of the formula is expected; significant darkening is a sign to replace it. Do not refrigerate - light and air are the threats here, not temperature. Store in a cool, dark bedroom drawer rather than a bathroom shelf. For guidance on layering retinoids safely, see our what not to mix with retinol guide.
Advanced 0.2% Retinal Serum - £15
For experienced retinoid users, this high-strength formula contains 0.2% encapsulated Retinal - a form of Vitamin A that works up to 11x faster than standard retinol. It is equally, if not more, sensitive to light and air than standard retinol. Apply the same rigorous storage habits: tightly sealed after every use, stored in a cool, dark location away from bathroom steam and sunlight. Do not refrigerate. The yellow colour of this serum is characteristic of Retinal and entirely normal; any significant darkening or change from the original appearance warrants replacement.
Eye Creams - Clean, Cool, and Away from Contamination
Eye creams carry a shorter effective shelf life than most other products, and application hygiene is critical.
Caffeine Eye Cream - £10
Apply with clean fingertips only. Can be stored in the fridge for 30 minutes before use for an enhanced cooling effect that supports the caffeine’s action on puffiness - but store at room temperature otherwise. Keep the packaging clean between uses. Replace within the PAO period shown on the packaging.
Retinol Eye Cream
Apply the same storage principles as the retinoid serums - cool, dark, and dry. Keep away from bathroom humidity. Close tightly after every use.
Cleansers - Room Temperature, Away from Shower Steam
Cleansers are used in the bathroom by necessity, but they should not live there between uses if it can be avoided.
Oat Cleansing Balm - £15
A balm-format formula. Do not refrigerate - cold temperatures cause balm textures to solidify and can destabilise the formula with repeated temperature changes. Store at room temperature. The tube format provides built-in hygiene protection. Keep away from hot shower steam. Do not add water directly to the tube - emulsify on clean, slightly damp palms instead.
Salicylic Acid Cleanser
Store at room temperature. Keep away from humidity between uses. Close the cap firmly after every use.
Moisturisers - Avoid Extremes in Either Direction
Most moisturisers are emulsions that are sensitive to temperature extremes. Stable room temperature is the target.
Omega Water Cream - £11
An oil-free, water-based formula that stores well at room temperature. No refrigeration required. Keep away from direct sunlight and heat sources. If the texture visibly separates or the product develops any unusual smell, discard.
Good storage habits across all of these product categories come down to the same three principles: cool, dark, and dry. Applying them consistently is the simplest and most effective thing you can do to protect the investment you have made in your skincare routine.
What to Remember About Skincare Expiry and Storage
Skincare products do expire - in terms of both safety and efficacy. The PAO symbol and batch code on the packaging are your key references for knowing how long a product remains safe and effective after opening.
How you store your products matters just as much as which products you choose. Cool, dark, and dry is the golden rule for most formulas. Avoid the bathroom shelf where possible, close lids tightly after every use, and always apply with clean hands. The skincare fridge has genuine benefits for specific products - Vitamin C serums and eye creams in particular - but is not necessary for the majority of your routine, and some formulas should never be refrigerated. Retinoid serums, including the Starter Retinol Serum and Advanced 0.2% Retinal Serum, should always be stored at room temperature in a cool, dark location - never in the fridge. When a product shows changes in colour, smell, or texture, discard it. No label date overrides what you can see and smell. If in doubt about any INKEY product, contact askINKEY with the batch code from the base of the packaging.
Build a Routine Worth Protecting
Ready to build a routine worth protecting? Explore the Complete Skincare Guide to find the right products for your skin.
New to retinoids? Start with our Starter Retinol Serum (£12) - clinically proven to smooth fine lines in 7 days without irritation. Ready to level up? Our Advanced 0.2% Retinal Serum (£15) works 11x faster than standard retinol. Check the PAO symbol on the packaging when you open either product so you know your use-by window from day one. For guidance on which is right for you, see our Retinol vs Retinal guide.
Not sure which ingredients are right for your skin? The Complete Skincare Concerns Guide covers every concern with ingredient-led guidance. And if you are introducing anything new to your routine, always patch test first - here is how.