INKEY List Reviews
When it comes to our skincare, we let our community do the talking. Our customers are at the heart of everything we do & your honest thoughts and INKEY List reviews will help others make smarter decisions about their skincare.
Customer Highlights
Real INKEY List Customer Reviews
“Will never use anything else!”
Omg, couldn’t recommend enough. I’ve been using this Salicylic Acid Cleanser along with the Hyaluronic Acid serum and Omega Water Cream for well over a year and it’s changed my life. Honestly, the best cleanser I ever tried, it massively cleared up my skin making it look so much healthier.
— Courtney, Verified Buyer
Skin Concerns
Acne & Breakouts
"A little miracle"
I absolutely love this serum! I've been using it for about 3 weeks in the morning with Vitamin C and evening with either the starter retinol or peptide serum. At 54 my skin feels fantastic, plump, smooth and hydrated. Lovely texture that melts into the skin and doesn't pill when used with othe products. Definitely a favourite product of mine.
— Natalie, Verified Reviewer
SKIN CONCERNS
Dull Skin
Skin Texture
Dehydrated Skin
“Fantastic cleansing balm that doesn’t irritate”
I love the thick texture of that balm and I love the fact that comes in a tube not in a tub , it’s easier to use thanks to the packaging! It melts makeup right away without leaving greasy residue.l and comes off with warm water with one swipe. It’s very gentle on the skin, I didn’t react to it and before when I used other cleansing balms I did every time. Such a powerful and super effective cleansing product that cuts the time of taking your makeup off it’s an absolute win for me especially that it doesn’t have a strong smell!!! Love it!!! 10/10 for me!
— Paulina, Verified Buyer
SKIN CONCERNS
Sensitive Skin
"Seeing a noticeable difference already!"
I've been using Caffeine Eye Cream at morning & at night for about 3 weeks.
— Kathleen, Verified Buyer
SKIN CONCERNS
Under Eye Puffiness
Community-reviewed skincare
All customer reviews
We believe skincare should be transparent - and so should reviews. Every review on this page comes from real customers who have purchased and used our products. From first impressions to long-term results, this is honest feedback from the INKEY List community.
Review FAQs
Frequently Asked Questions
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Yes - always. Every review on this page comes from a verified customer who has purchased directly through our website. We never filter, or edit reviews - your honest experience is what matters most to us.
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Reviews are gathered directly from customers either after purchase via our post-order review process or directly on the product page. We display them unedited so you can make smarter skincare decisions based on real people, real results.
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Absolutely! After purchasing a product, you'll receive an email to share your experience. Your feedback helps thousands of people find the right products for their skin.
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Yes! If you're a member of our INKEY Insiders loyalty programme, you can earn points every time you leave a review*:
- 100 points for a written review
- 200 points for a review with a photo
*You can earn points on up to 6 reviews per year. Not yet an INKEY Insider? Sign up here - it's free and comes with a whole lot more perks too.
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You will - we publish all reviews, positive or negative. We believe transparency is the foundation of trust. If we have work to do, we want to know.
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All of our products are formulated with sensitive skin in mind and are fragrance-free. We recommend a patch test before introducing any new active to your routine - apply a small amount to your inner arm, leave for 24 hours, and check for any reaction.
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Yes, we are cruelty-free and certified by Cruelty Free International's Leaping Bunny programme. The majority of our products are vegan - check individual product pages for full details.
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The majority of our products are dermatologically tested. This is noted on individual product pages where applicable.
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We like to think so! Our products are designed to be ingredient-led but jargon-free. If you're new to actives, our Skincare Quiz can help you build a personalised routine.
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Reading reviews filtered by your skin type is a great start. You can also use our AI-powered Breakout Analyser or take the Skincare Quiz for a personalised recommendation.
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We offer a 60-day satisfaction guarantee on all products purchased through our website. If something doesn't work for you, contact our askINKEY team within 60 days of receiving your order. (Up to 3 claims per customer per year.)
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Always purchase through our official website or authorised stockists. Products sold through unauthorised third-party sellers cannot be guaranteed for quality or authenticity.
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Yes - we offer free delivery on orders over £30.
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We don't accept traditional returns, but our 60-day satisfaction guarantee means you're covered. Get in touch with the askINKEY team at help@theinkeylist.com if a product isn't right for you.
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Yes! We were founded in the UK and are proud of our British roots. You're shopping directly from our UK site right now.