Customers say this serum leaves their skin feeling soft, plump, and hydrated without stickiness. Many appreciate its lightweight texture that absorbs quickly and layers well under moisturizers and makeup. Users frequently mention the product's effectiveness for dry and sensitive skin, with several noting they've repurchased multiple times. The serum is commonly used after cleansing on damp skin as a first step in skincare routines. While most praise its hydrating properties and gentle formula, one customer found it didn't provide expected hydration. Some users wish for larger bottle sizes and mention occasional packaging issues with the pump dispenser.