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4.2
Rated 4.2 out of 5 stars
Based on 2,087 reviews
Total 5 star reviews: 1.3k Total 4 star reviews: 418 Total 3 star reviews: 138 Total 2 star reviews: 96 Total 1 star reviews: 154
Reviews Summary
Customers say this cleansing balm effectively removes makeup and sunscreen with minimal effort, leaving skin feeling soft and hydrated rather than tight or stripped. Many appreciate its gentle formula suitable for double cleansing. Common feedback highlights the smooth, melting texture and lack of noticeable scent. However, several users report the balm separates in the tube and contains small grainy particles that feel rough on skin. Packaging challenges are frequently mentioned—the tube is difficult to squeeze and traps product inside. Some find it too oily or leave a waxy residue, while others praise its suitability for dry skin. A few note it works best when applied to dry skin and emulsified with water.
2,087 reviews
  • Robert K.
    Verified Buyer
    Reviewing
    Oat Cleansing Balm Duo
    I recommend this product
    Age Range 55 - 64
    Skin Type Combination
    Skin Concerns Hyperpigmentation, Oiliness, Fine Lines and Wrinkles, Dull Skin, Under Eye Circles
    Have you purchased an INKEY List product before? Yes
    How long have you used this product for? 3 months +
    Sensitive Skin Friendly? Yes
    Rated 5 out of 5 stars
    1 week ago
    Very gentle

    I use it every single night. I like to leave it on for about 10 minutes like a mask and then wipe with a clean cloth .

  • Robert K.
    Verified Buyer
    Reviewing
    Oat Cleansing Balm Duo
    I recommend this product
    Age Range 55 - 64
    Skin Type Oily
    Skin Concerns Hyperpigmentation, Oiliness, Fine Lines and Wrinkles, Dull Skin, Under Eye Circles
    Have you purchased an INKEY List product before? Yes
    How long have you used this product for? 3 months +
    Sensitive Skin Friendly? Yes
    Rated 5 out of 5 stars
    1 month ago
    Love

    I love the consistency of this product. It doesn’t burn. If I accidentally get it my eye I leave it on for several minutes like a mask. At leaves my skin clean and moist.

  • Matt B.
    Verified Buyer
    Reviewing
    Oat Cleansing Balm
    I do not recommend this product
    Skin Type Combination
    Have you purchased an INKEY List product before? No
    How long have you used this product for? Less than 1 week
    Rated 1 out of 5 stars
    1 month ago
    Terrible texture and won't wash

    I wasn’t a fan of this. The texture is incredibly thick making it feel like you're rubbing grease over your face. To make matters worse, it's a nightmare to rinse off. Interestingly, I've heard they have now produced a new formula, so hopefully they've fixed these issues, but the original version is a hard pass for me.